Staying committed to the safety of our customers and our crew
How we’re changing our procedures:
We pre-order supplies instead of visiting stores
We use industrial vending in our warehouse for common supplies and PPE
We use a private unstaffed fuel supplier for our fleet
We do not visit convenience stores or restaurants while working
We practice social distancing
We self-monitor our health and temperature
We disinfect our office, equipment, and vehicles daily
We provide hand sanitizer to all employees and use it frequently
We provide cloth face coverings to all employees and use when appropriate
offering contact-free estimating:
Tell our office staff all about your problem on the phone
Mark the areas if possible (with chalk, utility flags, breadcrumbs; really anything temporary works)
Be available during your appointment time for a cell phone call if our solution specialist has any questions
Watch for your proposal via email
… And signing up with us is 100% contact free:
Complete your DocuSign contract sent along with the proposal
Make a credit card payment at JackcreteVA.com/pay
Wait for a scheduling call from us
(checks and hard copy contracts still accepted; ask us how)
We Request Contact-Free Installations:
We call you to schedule the appointment
We arrive on-time and begin work
We invite you to watch but ask that you stay 6’ or more back from our work area
We clean up and let you get back to working from home